Training Course - Facilitator Training

Investment Management Standard (ILM) Part 2 

Benefit, Response and Solution Definition – Application and Facilitation

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This course explores the scope and tools associated with the Benefit, Response and Solution Definition workshops in the Investment Management Standard workshop suite and completes the ‘line of enquiry’ that builds a robust case for investment.

Course options are:

  • a one-and-a-half day (in-person) training course  for those who have completed the IMS Part 1. This will be available in Melbourne

  • As part of the 3 day IMS Combined courses in Sydney, Brisbane or New Zealand

  • 3 morning (online) training course

Who is this training for?

This course is aimed at those people who wish to become facilitators and take the pathway to accreditation as well as strategists, policy officers, business case writers, project managers and those involved with evaluation.

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 The Investment Management Standard (ILM) Training  Part 2 - Benefit, Response and Solution Definition and driving value from investment decisions course covers the intent, workshop tools and facilitation techniques that will enable participants to facilitate workshops and prepare high quality Benefit Management Plans, Response Options Analysis Reports and Investment Concept Briefs. Products from the workshops form  the executive summary of a case for change. 

Class size is small with typically 8-10 participants. Our approach prioritises active learning and enables customisation of learning experiences to the needs of individual participants. Training incorporates stimulating formal presentations, targeted  practical exercises and high levels of class participation.

The key areas covered are:

  • Benefit definition and specification of KPIs, Measures, Baselines and Targets and preparation of a Benefit Map and Management Plan

  • Response definition and shaping and assessing a range of robust strategic options

  • Solution definition and detailing of  innovative and feasible solutions that deliver best value from the resources allocated and address the major problems identified in the Problem definition workshop

  • Program level workshops and the development of longer-term strategic cases to address complex, larger scale problems and challenges

  • Accreditation requirements and process

  • Progressing participants’ desk Investment Logic Maps

Course participants will:

  • Understand the principles, intent and importance of the each of the workshops in the Investment Management Standard suite

  • Become familiar with the quality requirements for each of the workshops and the workshop products

  • Participate in simulated workshops across the suite of initiative level workshops

  • Become familiar with Benefits Maps and Plans to enhance verification of the relationship between the identified problems, and the benefits and KPIs outlined in the business case

  • Outline the critical features of the strategic options shaping and analysis and how to encourage more genuine strategic options development and analysis in business cases and investment decisions

  • Apply analytical and workshop skills to lead and/or support the Benefit, Response and Solution definition workshops

  • Practice aspects of workshop facilitation and workshop participation

  • Experience peer review of participants’ desk ILMs   

Participants will receive a training manual which covers all the materials and activities covered in the course.

Is Investment Management and ILM the same thing?

The Investment Management Standard is the investment shaping and decision-making approach developed and used by the Victorian government as well as other organisations in jurisdictions across Australia and New Zealand.   The Investment Management Standard is known as ILM or Investment Logic Mapping in New Zealand. 

Our training is appropriate for IMS applications in Australia and New Zealand.

Is the Investment Management Standard just for government?

The processes and practices used within the Investment Management Standard are useful for private and public sector organisations, academic institutions and not-for-profit organisations. The thinking and methodology  aims to help organisations direct their resources to achieve the best outcomes from their investments. A tightly focused, structured set of conversations with the right people about a significant need/problem, the benefits that need to be delivered and shaping options and a preferred solution is  critical to smart decision-making for all organisations. 

Do I need to have facilitated a workshop or know anything about IMS/ILM before the training?

You don’t need to facilitate IMS workshops or do a lot of work before attending the training. All the key aspects of the IMS will be covered. However doing some early pre-reading outlined in our communications with you (after you book in) will help you to get the best out of the course.

What if I start a course and then can’t complete it?

We will make every effort to assist you with getting some coverage of the course content that you have missed but we won’t be able to reschedule you or offer you a refund.

What if I book a course and need to cancel or postpone it?

We understand that things happen so….

If you are unable to attend the course you have booked into you can transfer your booking to another staff member or colleague prior to the start of the course. Just let us know. There will be no charge.

However, if you need to cancel or postpone your course (and can't find a replacement):
•    More than 10 business days notice, there will be no charge. We will look to find another suitable course or you will receive a full refund of your payment.
•    Between 5-10 business days notice, 75% refund of the full course fee or 75% credit can be applied to a new course
•    Less than 5 working days notice, 25% refund of the full course fee or 75% credit can be applied to a new course.

What happens if a course is cancelled?

Course cancellation is a very rare event!

However,  if we have to cancel a course due to unforeseen illness of the facilitator  OR if there are fewer than 6 registered training recipients within 10 business days before the scheduled course we will notify you immediately and any registration fees already paid for the course will be fully refunded, or transferred to the next available course upon agreement with the you.

Do I have to pay online or can I request an invoice?

You are able to book into any course using  credit card payment, electronic funds transfer,  request an invoice or pay using  paypal. If you need an invoice simply select this payment option. You will be booked into the course and an invoice sent to you as part of the booking process. Payment should be completed prior to the start of the course

In-house Course

In-house courses are available. If you are interested in customised in-house courses please contact us to discuss your needs. We can design a bespoke course that address your learning priorities and business needs.


Upcoming Dates


13 May 2024 – 15 May 2024
6 places available
$ 1,150.00 + GST
12 Aug 2024 – 14 Aug 2024
10 places available
$ 1,150.00 + GST


18 Jun 2024 – 19 Jun 2024
7 places available
$ 1,250.00 + GST
8 Oct 2024 – 9 Oct 2024
7 places available
$ 1,250.00 + GST
17 Dec 2024 – 18 Dec 2024
9 places available
$ 1,250.00 + GST

Keep upto date with the latest course dates as they come available.
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