Across the session, we revisit the foundational elements that support strong investment logic:
Clear problem definition using the cause-and-effect frame, with validated evidence and tested causality
Well-aligned benefits anchored in organisational service expectations
Meaningful KPIs that are measurable and attributable
Simple, logical and single-threaded ILMs that tell a clear, compelling story
Strategic response development explored through the three lenses: demand, productivity and supply
Solution definition that aligns with the strategic intent and addresses the underlying problem
This refresher is ideal for practitioners who want to reconnect with the IMS approach, strengthen their confidence, and ensure consistent, high-quality ILMs, benefits maps and investment logic across their organisation.
In-house courses are available. If you are interested in customised in-house courses please contact us to discuss your needs. We can design a bespoke course that address your learning priorities and business needs.